Use the Surveys to Gather Feedback

How did today’s session go? How do the sessions in your circle go in general? Did they become valuable when you implemented a change?

You can easily gather and analyze the data for these questions, using the survey feature. Here is what you need to know:

STEP 1: Use the surveys in your session

STEP 2: Analyse your data


  1. The participant survey
  2. The facilitator survey

STEP 1: Use the surveys in your session

To make it easy for you and your peers to access the survey, it is a built in feature of the Circles technology.

  1. When creating your agenda, or when editing the agenda in the CirclesSpace™️, you can prepare a ‘Group Survey’ button in your agenda. But you can also open it on the go via the Tools menu.
  2. Trigger the survey by clicking the button in your agenda, or selecting ‘Group Survey’ inside the Tools Menu under “Session Controls”
  1. A pop-up window will open in your CircleSpace™️. Each circle member will be able to individually select whether they facilitated today’s session or participated in it.

Matching their selection, each circle member will subsequently be shown be shown the facilitator survey or the participant survey.

Clicking the x on the top right of the survey window will only close the survey for the person who clicked it. This way, each person can take as much time as they need to complete the survey.

STEP 2: Analyze your data

Go to your My.Circles Dashboard to consult your data. In the History & Metrics section, you can find the numerical scores, averages and evolution over time and selecting an individual circle and session, you can read the feedback each participant left.


  1. The participant survey consists of 6 easy but useful questions:
    1. How valuable was today’s meeting?
      1 = not at all valuable, 10 = extremely valuable
    2. Why? 
    3. Please assess your facilitator on how well they facilitated today’s meeting:
      1 = very poor, 10 = excellent
    4. Why?
    5. Did you experience any technical issues during the session?
    6. What did you have problems with?
  1. The facilitator survey goes beyond to work as a tool for more analysis and allow for easy communication with Circles:
    1. Rate your performance as a facilitator during today’s session
      1 = very poor, 10 = excellent
    2. Why?
    3. How valuable was today’s meeting?
      1 = not at all valuable, 10 = extremely valuable
    4. Why?
    5. What was most valuable for the circle?
    6. What needs improvement?
      (Agenda, structure, technology, training, or other)
    7. Technology status: How was the video platform experience?
      1 = Major issues, meeting had little to no value as a result
      2 = Many higher priority issues, meeting was severely affected
      3 = Several low to medium level issues, was distracting the meeting
      4 = Some minor issues, did not greatly affect the meeting experience
      5 = No issues. Everything worked great!
    8. Any tech issues you would like to highlight?
    9. If applicable, who is the next Facilitator?

Keep an Overview by Consulting Your History & Metrics

“Feedback is the breakfast of Champions” Ken Blanchard states. You agree? Great, because Circles makes it very easy for you to check up on the feedback and other metrics of your circles. Here is how you get an overview of how your circles are doing:

  1. Go to your My.Circles Dashboard. Click on “History & Metrics” in the top menu to open your Metrics overview.
  1. In the Data filters on top, select whether you want to see an overview of your circles’ attendance (as in the picture above), the average value ratings or the average facilitator scores that your participants left in the after session surveys. 

NOTE: You can read up on the surveys that feed this data here.

  1. You can also apply a specific date range to narrow down the data you want to look at.
  2. In the Organization Overview, between the Data filters and the data table you can see your Organization’s averages for attendance, value score and facilitator score.
  1. Click on one of your circles, listed on the left side of the table, to zoom in on the information of a particular circle.
  1. Clicking on “Session 1” or “Session 2” you can see even more information: Who spoke for how much of the time? What kind of feedback did people leave in the survey and which agenda was run during the session?

Bonus: You can also now easily download the feedback results to a .csv file by pressing the downward pointing area on right side of the table.