Reset Your Progress Bar

Accidentally clicked ‘Start‘ before you were ready? Now, the progress-bar that guides you through the sections and timings of the agenda is off.
No problem, you can easily reset the progress bar during your session. Here is what you need to do:

  1. Go to Tools by clicking on the ‘Tools’ button on the right side of your screen above the agenda.
  1. Select ‘Session Controls‘.
  1. Click ‘Reset Progress Bar‘.

The progress bar will then go back to 00:00 to start from the beginning.

How to Use the Circles App on Tablet

The Circles app is now available for download from the App Store and Google Play Store for mobile and tablet. For a guide on how to download the app, click here. Read on to discover how to use the app on your Android or iOS tablet.

How to connect to your session

  1. To connect to the CircleSpace™️ on tablet, click on the personal join link you receive by email. You will be redirected to the app and you’ll see your join link in the ‘Session Link’ box. If the app doesn’t automatically open, you can also copy the link and paste it into this box.
  2. Then click the ‘Join Session…’ button and you’re in!

How to use the features of the CircleSpace™️ on tablet

  1. To spotlight yourself, click the spotlight icon on the top row, second from the left. The button will turn yellow and you will see yourself spotlit in the middle of the room. Click it again to remove yourself from the center.

  1. To raise your hand, click the hand raise icon on the top row, second from right. The icon will turn green and you’ll also see the hand raise icon on the outside of your circle in either green or grey, depending on whose turn it is to speak.
  1. If you want to show your support or agreement with a +1, click the +1 icon on the left of the top row. You’ll see a +1 appear in your circle which will disappear after a few seconds.
  1. You can mute your audio by clicking the microphone icon on the bottom row, second from the left. You’ll see the red mute icon appear on the edge of your circle, and the icon on the bottom right will also be red. To unmute yourself, simply click the icon again.
  1. To toggle your video stream, click the camera icon on the bottom row, second from the right. You can turn your video back on by clicking this again.
  1. If you need support, click the question mark icon on the top row, far right. This will bring you to our support page, where you’ll see various troubleshooting options.
  1. To leave the session, click the hang-up icon on the bottom row, far right. This will close the meeting for you.

All of these features can also be accessed through the menu button on the bottom row, far left.

How to Use the Circles App on Mobile

The Circles app is now available for download from the App Store and Google Play Store for mobile and tablet. For a guide on how to download the app, click here. Read on to discover how to use the app on your mobile device.

How to connect to your session

  1. Once you’ve downloaded the Circles Mobile app, you can connect to the CircleSpace™️ by clicking on your personal join link. You will be redirected to the app and you’ll see your join link in the ‘Session Link’ box. If the app doesn’t automatically open, you can copy the link and paste it into this box.
  2. Then click the ‘Join Session…’ button and you’re in!

How to use the features of the CircleSpace™️ on mobile

The Circles mobile app includes some of our most loved features that allow everyone to have a great session experience.

  1. To spotlight yourself, click the middle icon below the participants. The icon will turn orange while you are in the middle. Click the icon again to remove yourself from the middle of the circle.
  1. To raise your hand, click the icon on the bottom to the immediate left of the spotlight icon. When your hand is raised, the button will be green if you are the first to speak, or grey if you’re waiting your turn to speak. You’ll also see a green or grey outline around your circle.
  1. If you want to show your support or agreement with a +1, click the +1 button on the bottom left, beside the handraise icon. The icon will turn blue and you’ll also see a +1 appear over your circle for a few seconds.
  1. To mute your audio, click the microphone icon on the bottom right. This will then turn red and the mute icon will appear on your circle. You can unmute yourself by clicking the microphone button again.
  1. Viewing video circles on the app uses up more bandwidth and may affect the quality of your session if you have a slower connection. If your Internet is unstable you can turn on “no video mode”, which means you won’t be able to see anyone else’s video circles, and they won’t be able to see yours. You will still have access to all of the other features of the app in this mode, so you’ll still have a great session experience. To turn this feature on, click ‘Toggle Video UI’ in the menu.
  1. When you’re ready to leave your meeting, enter the menu and click on the red ‘Leave Meeting…’ button. This will close your session.

All of these features can also be accessed through the menu button on the bottom of the screen.

Create Your Own Agenda

At Circles, agendas run our sessions! With their easy and interactive design, their structure supports facilitation with minimal distractions.

1. Choosing Where to Create Your Agenda

There are two ways to create new agendas, either in the CircleSpace™️ or in the My.Circles dashboard. We’ll explain both methods below, and the tools you can use when creating.

2. Tools to Use When Creating Your Agenda:

3. Saving The Finished Agenda

  1. When you are done creating your agenda, click on “Save” at the bottom of the page. 
  2. After clicking ‘Save‘ you’ll be re-directed to the Agenda Library if you’re working from the My.Circles Dashboard. From here you’ll be able to see all the agendas in your Circle, browse other agendas from your organization, and also take a look at our Sample Agendas. You can easily access all options such as make a new agenda, make a copy, edit, or delete. Now, you are able to bring up your agenda in the CircleSpace™️.

Add Images to Your Agenda

The Circles agenda editor allows you to easily add a picture by inserting the image URL and resizing the image, giving you more flexibility over how your agenda page looks. 

Adding an image with the image icon

  1. Find an image on the internet you wish to use. Right click on the image and click ‘Copy Image Address’.
  1. In your agenda editor, click into the body of the agenda and navigate to the page where you would like the image to appear.
  2. Click the image icon.
  1. Paste the image link that you copied and you’ll be prompted to set the size of the image in the agenda.
    For images that sit in their own lines like header images, the agenda editor will handle the size for you so there’s no need to enter one.
    For images that sit in the same line as text, you will need to adjust the size to make it fit with the text.

  1. Click ‘Save’ on the bottom of the page, once you are done editing your agenda.

Using Circles Images and Icons

We have a ready-made list of icons and images that we commonly use for agendas, including favourites like the +1 or the handraise icon.

You can grab any of these URLs in this article and add the image to your agenda by going to this page and copying the URL.

Share Your Screen

At some point during a session, you might want to show your fellow participants something on your own screen. Luckily, it is very easy to share your screen with the people in your Circles session:

  1. Open the left-hand side menu, by clicking on the three white bars in the upper left of the CirclesSpace™️.
  1. Toggle on the Screen share.
  1. Select which part of your screen you want to share; the easiest option is to share your entire screen. To do this, click on the picture of your screen, then click the ‘Share‘ button below.
  1. The icon in the middle of the CircleSpace™️ tells you that you are sharing your screen, as well as the small bar at the bottom of the screen. Your fellow participants can see what you see on your screen in a pop-up media window.
  1. To stop sharing your screen, simply click ‘Stop sharing‘ in the little bar on the bottom of your screen, or in the icon in the centre of the CircleSpace™️.

Following all the steps correctly and still can’t share your screen? Check out this article on how to fix your problem.

Share your Screen and See Circle Participants at the Same Time

You may wish to be able to see and interact with the other members of your circle while you are sharing your screen. The following steps will demonstrate how to do this. NOTE: This process does not work on Safari, but will work with Chrome, Firefox, and Edge.

  1. Position the window you wish to share and the window with the CircleSpace™️ side-by-side on your screen.
  1. In the CircleSpace™️, toggle screen sharing to ‘On’ in the menu on the left of the room.
  1. In the window that pops up, select to share a ‘window’ (on the top), then select the image of the window you want the other participants to see. When ready, click ‘Share’ to start sharing.