Operations Team Intern

The Mission

To help humans connect and grow together.

The Work

To empower different organizations and people to successfully work with the Circl.es Fundamentals whilst making sure we learn from their usage and feedback to further improve the services and resources we offer.

The Role

In your role as an intern of the Operations Team, you will be closely working alongside a member of the team, taking on more tasks independently as you become familiar with how we work. Most of these tasks will focus on the following areas:

Program management – Make sure existing clients have what they need to work well 

  • Provide them with data and information about platform usage and project progress.
  • Check in and learn  about their upcoming plans
  • Support the onboarding process of new clients through orientation and training sessions
  • Several administrative tasks including database management, email campaigns and creation of communication plans.
  • Tech support for bigger events (via phone and live chat).

Management of free users – Make sure people that use the platform for free have a great time and generate useful information for Circl.es

  • Review data on sign-ups and usage
  • Gather user feedback via email 
  • Review feedback and report out to the team
  • Create instructional materials for our resource centre
  • Troubleshoot with users who encounter technical difficulties.

Who you are

  • You’re based in Barcelona or are thinking about moving to Barcelona in the near future.
  • You are available to work 25-40 hrs/week (depending on agreement) from February 1st – April 30th (3 months).
  • Your English is at a professional level (high), and you have good verbal and written communication skills.
  • You are a natural learner with a growth mindset. Ask for advice, make mistakes, talk about them openly and laugh about them together. This is how we roll.
  • You are curious about what it is like to work in a young tech start-up company.
  • You’re a great team player and enjoy learning from others while helping them to succeed.
  • You have affinity with or are at least interested in working with tech.
  • You appreciate flexible hours (keep in mind the unusual hours due to different time zones). This internship might require you to work in the evening sometimes (i.e. 3 pm – 11 pm CET).
  • You are interested in possibly working with us in the future.

What we offer

  • A chance to join a fast-growing start-up with an ambitious and inspiring mission looking for a way to unlock new ways of learning and growing together. You will be working with our young and growing European team, based in Barcelona.
  • The opportunity to work with an international team of experienced entrepreneurs that are passionate about pushing peer learning to a new level and helping people across the globe to have more meaningful, and effective conversations.
  • Flexible working hours. We are focused on getting work done, when and where is up to you. Whilst the current situation means we primarily work from home, we would normally encourage you to work with us at the office – of course working from home occasionally is totally fine.
  • A fair internship compensation (€) and the possibility to grow into a full-time position at Circl.es.
  • And, if the situation allows for it, a desk at one of the coolest co-working spaces in Barcelona.

In a world of physical distance, circles facilitate authentic human connection.

In a circle, 3-12 participants contribute equally, share openly, and push each other to act.

We spent years with academics and practitioners, honing best practices and building a technology platform. Our circles have helped scale peer learning, sustain manager and leadership development, move live training online, onboard new employees, support career development, teach collaboration, and build community.

We’ve been grateful for the support and the referrals from our large corporate partners, schools, and communities who have been hiring us to help design, facilitate and manage Circles programs.

In order to keep up with the interest in our system and technology, please help us understand your needs by answering a few questions.

Make human connections.

Get in touch to find out how you can get started.